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Water & Sewer Customer Service
Questions About Water & Sewer Bills
Questions concerning water and sewer bills can be addressed by calling 281.333.4211 and asking for a customer service representative. Please have your account number ready to help in locating your account information.

Requesting New Service / Terminating Service
New water and sewer service accounts can be established or existing accounts terminated by contacting customer service at:
Nassau Bay City Hall
1800 Space Park Dr., Suite 200
Nassau Bay, TX 77058
Ph: 281.333.4211

Sign Up For Automatic Bank Draft For Payment Of Your Utility Bill
Enjoy the convenience of having your utility payment auto-drafted from your checking account.  Fill out the ACH Form and return it to City Hall or email it to

Water & Sewer Rates
Water and sewer rates are established by City ordinance. These rates are determined from operating and maintenance costs plus capital improvements costs. Funding for the water and sewer infrastructure is designated as an enterprise fund. As an enterprise fund, all costs associated with operation, maintenance, and capital improvements for the water and sewer infrastructure must be funded from user fees - the water and sewer fees.

Click here to view the current applicable fees or contact customer service at Nassau Bay City Hall at 281-333-4211 if you have questions.

NBTV

1800 Space Park Dr., Suite 200
Nassau Bay, TX 77058
281.333.4211