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The original item was published from 7/14/2021 11:42:09 AM to 7/15/2021 5:19:24 PM.

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Posted on: July 14, 2021

[ARCHIVED] Utility Billing Interruption Beginning Friday, July 16th

Utility Billing Advisory 7-16

Utility Customer Advisory:

Due to a City of Nassau Bay software transition, utility billing payments will not be accepted beginning Friday, July 16 at 11:30AM through Tuesday, July 20 at 7:30AM. This includes all forms of payment, including in-person, online and payments by phone.

Payments will be accepted as normal on Friday, July 16 from 7:30AM-11:30AM. Regular payment processes will resume at 7:30AM on Tuesday, July 20.

Penalties for non-payment will be assessed on Wednesday, July 21. As such, payments must be made by close of business on Tuesday, July 20 to avoid the 10% late payment penalty.

We apologize for any inconvenience this may cause and appreciate the understanding of our residents and customers.


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