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The original item was published from 8/5/2021 3:24:00 PM to 8/10/2021 8:56:51 AM.

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Posted on: August 5, 2021

[ARCHIVED] Utility Billing Interruption Beginning Friday, August 6th

UB Interruption

Utility Customer Advisory:


Due to a City of Nassau Bay software transition, utility billing payments will not be accepted beginning Friday, August 6 at 11:30AM through Tuesday, August 10 at 7:30AM. This includes all forms of payment, including in-person, online and payments by phone.

Payments will be accepted as normal on Friday, August 6 from 7:30AM-11:30AM. Regular payment processes will resume at 7:30AM on Tuesday, August 10.

We apologize for any inconvenience this may cause and appreciate the understanding of our residents and customers.

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